Terms & Conditions
The Claudia Bradby Guarantee
When you buy a piece of Claudia Bradby Jewellery you are buying a quality British brand that is designed to be worn and loved. Each item of jewellery is guaranteed against normal wear and tear for twelve months from the date of purchase.
We regret however that items broken through no design or manufacturing fault, such as being worn in water or dropped on a hard floor, must be replaced at the customer’s own expense.
Returns, Refunds And Exchanges
If you are unhappy with your Claudia Bradby Jewellery in any way, with the exception of earrings, orders can be sent back to us for exchange or refund by letting us know within 7 days of receipt. Should you wish to make a return, please return the jewellery to us within 30 days, unworn, in its original packaging and with a copy of the delivery note. We recommend you obtain proof of postage as the goods remain your responsibility until they are safely received.
Refunds will then be made back to the credit card used to place the order, covering the purchase price only.
We are delighted to offer our customers regular promotional codes, Please note only one promotion code can be used against an online purchase at any one time.